Method of payment

By clicking on the “Shopping cart”, you will be taken to a place where you can decide how you want to pay.

It is possible to pay in the following ways:

  • via a credit card for which the Degrassi internet store has a signed acceptance contract
  • via e-banking
  • via payment slip or bank transfer

If you choose to pay by credit card, select the option of online payment by credit card and click on “BUY”, selecting within the WSpay™ interface the credit card type with which you want to pay (American Express, Diners, MasterCard or Visa) and entering the required information. Once you click on “BUY”, you will see your order details. Select “Order confirmation” and your purchase is thus complete. You will receive an order confirmation on your E-mail address. If for whatever reason your order cannot be executed, we will contact you as soon as possible via phone. The WSpay™ system will also automatically send you a confirmation E-mail on the pre-authorization status of your credit card for the stated amount.

Minimum order quantity is 6 bottles. You may only order quantities that meet the delivery requirement of a full package (6 or 12 bottles).

Notice

At this stage, your credit card has not yet been charged for the stated amount. Pre-authorization means that the entered data has been verified and that your possible expense has been announced. When we confirm the receipt and the possibility of order and shipping execution, we will charge the transaction to the required amount (the amount may be equal to or less of the authorized amount in case that we have sent you only a part of the total order with your consent). To protect your personal information, the WSpay™ system does not allow the charging of an amount larger than the one stated, nor does it provide insight in your credit card number. We may only access the transaction number which is sent for the payment or the cancellation of the order in case we are unable to fulfill that order for whatever reason. The WSpay™ system will automatically send all required information on the course of order payment or cancellation to your E-mail address. Data on the buyer’s credit card information IS NOT STORED in the Degrassi d.o.o. database, but only and exclusively on the bank’s server. Degrassi d.o.o. has no insight in the buyer’s bank information.

Personal data gathering and protection statement

Degrassi d.o.o. is committed to provide protection of our customers' personal data by collecting only essential and basic information about our clients, required for the fulfillment of our services. We inform our clients about the way we collect information and we grant them the possibility to choose how they want their information to be used, including the possibility to opt whether they want to exclude their contacts from lists used for marketing campaigns. All user information are treated confidently and are available only to the employees who need this information for providing our services. All employees of Degrassi d.o.o. and its business partners are responsible for abiding the principles of confidentiality protection.

Personal Data Transmission Protection Statement

Entry and transmission of personal data

The entry and transmission of personal data and credit card number data is protected by SSL protocol using 256-bit encryption secured by WSpay™, an online credit card authorization system. Credit card authorization and payment is realized through the WSpay™ system for real-time credit card authorization and payment.



American Express Diners Club International Visa MasterCard Maestro


Discover American Express – Jamstvo sigurne online kupnje MasterCard® SecureCode™ Verified By Visa


Web Studio WSpay™ -


DELIVERY

The cost of delivery is defined in this price list. Minimum order quantity is 6 bottles. You may only order quantities that meet the delivery requirement of a full package (6 or 12 bottles).

Croatia

For order amounts greater than 500.- kn, the delivery is free
For order amounts less than 500.- kn, the delivery cost is 45.- kn per delivery (package).

Shipping to foreign countries

ZONE 1 - 131,68 KN
HUNGARY, SLOVENIA

ZONE 2 - 236,50 KN
AUSTRIA,, CZECH REPUBLIC, GERMANY, SLOVAKIA, 

ZONE 3 - 303,34 KN
FRANCE, ITALY, GREAT BRITAIN

ZONE 4 - 348,03 KN
BELGIUM, LUXEMBOURG, NETHERLANDS, POLAND

ZONE 5 - 639,62 KN
DENMARK, IRELAND, PORTUGAL, SPAIN

ZONE 6 - 643,65 KN
LATVIA, SWEDEN, ESTONIA, FINLAND, NORWAY

In case your country is not on the list, we kindly ask our clients to contact the winery via our E-mail info@degrassi.hr and we will resolve all further order and purchase steps in this way.

*Package = a package unit contains a total of 6 or 12 bottles, Magnum bottles are packed separately and each bottle makes one package.
The price for a pack of 6 or 12 bottles is the same.

UNEXECUTED DELIVERY AND RETURN POLICY


Seller, in agreement with the buyer, ships the goods with its own delivery or courier service. The buyer confirms that he took over the goods by signing the bill of lading. While taking over the goods, we ask the buyer to thoroughly inspect the goods for any possible damages that may have occurred during transport and to please contact us immediately in case any damages are detected. Subsequent complaints will not be considered.

In case of visible damage on the shipment, if the buyer (or the recipient listed in order) does not want to accept the seller’s shipment or was not found at the stated address, the shipment will be returned to the seller and the buyer will be contacted and notified via phone or e-mail about the inability of delivery and given the option of picking up the goods himself or arranging another delivery. Each repeated delivery is additionally charged in the amount specified in our price list.

COMPLAINTS

Seller agrees to deliver a product that is technically correct and matches the description of the products listed on this website www.degrassi.hr. The picture that illustrates the product on the website may not necessarily correspond to the exact look of the product and the customer cannot complain about this part. After the complaint has been filed, the buyer is obliged to return the defective product. The seller is required to send the buyer a replacement product at no charge within 14 work days from the receipt of the defective product. In case of the above, the buyer is not entitled to a refund, but only to replacement product. The seller is not responsible for possible damages and other liabilities that fall under the domain of the shipper (the company that performs the delivery of the product).

Company info:
Degrassi d.o.o. (ltd / s.p.a.)
Vina - Wines - Vini
___________________________

Full name: Degrassi, limited liability company for retail trade, wholesale trade, foreign trade tourism and hospitality
Abbreviated name: Degrassi d.o.o.
Headquarters: Podrumarska ulica 3, 52475 Savudrija
Registered with the Commercial court registry at the Commercial Court in Rijeka Tt - 95/2323-2
Reg. no.: 041130821
Personal identification number: 67077376473
Transaction accounts and names of banks: PRIVREDNA BANKA ZAGREB D.D.
IBAN: HR6223400091110698680
SWIFT: PBZGHR2X
Initial capital: 23000.- kn
Members of the board: Moreno Degrassi


T. + 385 (0)52 759 250
F. + 385 (0)52 759 844
E. info@degrassi.hr